![]() ![]() If AMDS isn't the issue, learn how to troubleshoot other causes for device recognition issues. Press the power button to turn on the Mac but keep it pressed until you see the startup options window including your bootable volume. Learn how to resolve issues between iTunes and third-party security software. ![]() If AMDS still will not start, or if it stops unexpectedly, this could be caused by third-party security software. Set the Startup type pop-up menu to Automatic.Īfter the service has stopped, click Start the service. Reinstall your computer’s original version of macOS (including available updates): Option-Shift-Command-R. Right-click on Apple Mobile Device Service and click Properties in the shortcut menu. Choose Apple menu > Restart, then immediately press and hold one of these key combinations, depending on what you want to do: Install the latest version of macOS compatible with your computer: Option-Command-R. You might see the following error when connecting your device: "This cannot be used because the Apple Mobile Device Service is not started."Ĭlose iTunes and disconnect any iPhone, iPad, or iPod that's currently connected.Īccess the Run command by simultaneously pressing the Windows logo key and the R key on your computer's keyboard. If an iPhone, iPad, or iPod touch isn’t recognized in iTunes on Windows, AMDS may need to be restarted. Restart the Apple Mobile Device Service (AMDS) on Windows ![]()
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